LEGAL REFERENCE

3dkk par aapka Privacy Policy

Jab aap 3dkk par account kholte ho, aapka naam, email aur payment information hamara zimmedari hai. Hum in tafsilaat ko shuddah rakhte hain aur sirf un cheezion ke...

Personal tafsilaat sirf zaruri cheezin ke liyePayment data encrypted aur protectedAapka account access shuddah rahta hai

Lobby dekhein Read FAQ

Hamara Approach Privacy ke Liye

3dkk Pakistan mein operate karta hai aur jahan local qanoon ijazat deta hai, wahan humari services available hain. Jab aap signup karte ho, ham ne aapka name, email address, phone number aur banking details collect karte hain—lekin sirf account creation aur withdrawals ke liye. Hum ye data third parties ko nahin bechte. JazzCash, Easypaisa, SadaPay aur Raast ke zariye deposits aur payouts

process hone ke baad, un payment providers ke paas apne privacy rules hain jo unhe follow karne padta hai. Hum regular security audits karte hain taqke aapka information safe rahe.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAABTA KAREIN

Privacy ke Masail par Contact

Team online

Email Support

Aapke privacy se related koi sawal ho to aap [email protected] par likhein. Hamara team 24 ghante ke andar jawab dega. Apna account username aur email zaroor likhiye taqke hum jaldi madad kar sakain.

In-App Help

3dkk app mein Settings section mein Privacy aur Security options hain. Wahan aap apne personal data ko dekh sakte ho, update kar sakte ho ya delete ki request kar sakte ho. Sab kuch apke account se directly accessible hai.

Legal Team

Agar koi formal complaint hona hai ya GDPR jaise requests hain, to [email protected] par likhiye. Hamara compliance team sab kuch dekhe ga aur qanuni zarooriyat ke mutabiq action lega.

ITIBAAR KI BAAT

Kyun Hum Privacy ko Seriously Lete Hain

Encryption Standard

Sab login aur payment info TLS 1.2 encryption se protected hai. Matlab jab aap JazzCash ya Easypaisa se deposit karte...

Data Minimization

Humara rule simple hai: hamne sirf woh info collect karte hain jo zaruri ho. Agar hame aapka date of birth...

No Third-Party Sales

Hum aapka account data marketing companies, brokers ya other platforms ko nahin bechte. JazzCash aur Easypaisa ke sath hamara relationship...

Regular Security Audits

Har teen mahine hamara IT team database checks karta hai. Agar koi vulnerability detect ho, hum immediately patch karte hain...

Jurisdiction Clarity

3dkk Pakistan ke supported ilaqon mein operate karta hai. Privacy rules different regions mein slightly alag ho sakte hain, lekin...

Deletion Requests

Agar aap apna account close karna chahte ho, aap 30 din ke andar apni personal data ko delete karne ki...

HAMARA STANDARD

Privacy Policy Ke Across Hamari Services

Live Casino Tables

Jab aap live baccarat ya roulette khelte ho, hamara streaming service aapke live betting data ko encrypt karta hai. Camera feed platform par host hota hai, lekin aapka bet history sirf aapke account mein store hota hai.

Slot Rooms

Slot play ka session data hamari servers par log hota hai (winning rounds, spin timestamps), lekin ye sirf aapke account history aur withdrawal verification ke liye use hota hai.

Sportsbook Access

Jab aap sportsbook mein bets lagaate ho, aapka betting slip aur odds selection encrypted record mein jaate hain. Hum un bets ko analytics mein use nahin karte without aapki explicit consent.

Payment History

Har JazzCash, Easypaisa, SadaPay aur Raast transaction ka receipt aapke account statement mein save hota hai. Ye data 7 saal hamari records mein rehta hai (tax aur compliance wajha se).

Mobile App Data

3dkk app aapka device ID aur location (optional, aap on/off kar sakte ho) collect karta hai. Ye sirf service delivery aur fraud detection ke liye use hota hai, advertising nahin.

Account Closure

Jab aap account close karte ho, aapka personal data 30 din mein anonymized ho jaata hai. Marketing lists se immediately hataya jaata hai, lekin transaction logs 7 saal tak audit trail banate rahte hain.

Third-Party Integrations

Agar 3dkk kisi third-party analytics ya fraud-check service ke sath work karta hai, us partner ka apna privacy policy hoga. Hum unko sirf non-identifying data share karte hain (transaction amounts, geographic regions).

ACCOUNT KI SECURITY

Aapke Account Ko Secure Rakhne Ke Tareeqe

Two-Factor Authentication Jab aap login karte ho, aapka password ke baad ek...

Password Encryption Aapka password hamara database mein salted hash ke roop mein...

Session Management Har login session 30 minute idle hone par automatically logout...

Withdrawal Verification Jab aap SadaPay ya Raast se paisa nikalna chahte ho...

Data Backup Hamara transaction history aur account data daily encrypted backups mein...

Privacy ke Bare Mein Puche Jane Wale Sawaal

Nahin. Hamne aapka personal data kabhi bhi marketing networks ko nahin diya aur na hi denge. Agar hum aapko promotional email bhejte hain, wo sirf aapki aapni consent se hote hain. Aap apne account settings mein 'Email Preferences' se communication unsubscribe kar sakte ho.

Haan. Aapka payment number encrypted database mein stored hota hai. JazzCash aur Easypaisa ke sath hamara sirf transaction connection hai—ye providers apne apne terms mein ye data handle karte hain. Hamne un ke shared data ko marketing mein use nahin karte.

Agar aap suspicious activity dekho, immediately hamse contact karo. Hamara team 2-4 ghante mein aapka account freeze kar dega. Aapke transaction history hum pull karengy aur unauthorized withdrawals ko reverse karne ki koshish karengy.

Haan, hamne aapka game play data track karte hain—lekin sirf aapka account history, winnings aur losses ke liye. Hum is data ko analytics platforms ko nahin bechte aur na hi advertising ke liye use karte hain. Ye sirf aapke account management ke liye hai.

Jab aap account close karte ho, aapka personal details (name, email, phone) 30 din mein anonymized ho jaate hain. Lekin transaction records hamne 7 saal tak rakhte hain kyunke tax aur compliance audit ke liye zaroori hote hain.

Haan, hamne cookies use karte hain—lekin sirf aapki session management aur website performance ke liye. Hamne third-party advertising cookies nahin hain. Aap apne browser settings mein cookies ko manage kar sakte ho ya hum se kah sakte ho unhe disable karne ke liye.

Bilkul. Aap apne account settings mein 'Data Export' request kar sakte ho. Hamne aapki saari information (profile, transactions, preferences) ko CSV ya JSON format mein 15 din ke andar email kareinge.